Privacy Policy

This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal data. It applies to any rosamundmuir.com web or mobile view where this Privacy Policy appears.

By navigating the rosamundmuir.com website or mobile view, by transacting and by registering an account, you are agreeing to the terms of this Privacy Policy.

Rosamund Muir Limited is the data controller of your personal data and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with the General Data Protection Regulation.

Rosamund Muir Limited may transfer your personal information outside of the European Economic Area to our group companies and authorised third parties. Where we use third party service providers based outside of the European Economic Area, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

This Privacy Policy aims to give you information on how we collect and process your personal data.

The rosamundmuir.com website, mobile app and any other means of collecting personal data are controlled by Rosamund Muir Limited, referred to as “we”, “us” or “our” throughout this Privacy Policy. We are the primary data controller for the purposes of this website and our registered office is Foxdale, Banbury Lane, Nethercote. Banbury. OX17 2BL. United Kingdom.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

We may amend this Privacy Policy at any time by posting the amended terms herein. All amended terms automatically take effect 30 days after they are posted. 

Collection and cookies

We collect, process and retain personal information from you and any devices you may use when you navigate to a rosamundmuir.com web or mobile view, by transacting, by registering an account and otherwise interacting with us.

The personal information we collect includes the following:

• Personal information including payment related information you give us when you register or purchase through the site or mobile app;
• Content that you generate when interacting with our customer services team including details we require to contact you and verify your identity;
• Content we generate via machine learning algorithms as they apply to personalising your experience by curating more specifically the items you have an interest in, as well as supporting general service optimisation including bid / markdown automation
• Other content that you generate through browsing activity including intended purchases, your marketing preferences, completion of surveys, wishlists, and participation in promotional activity; and
• Device identifiers such as IP addresses, cookie IDs, IDFAs and other device identifiers, as well as geo location information, IoT technologies and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your browsing history, hashed email addresses, and your web log information.

If you give us personal data about someone else, you must do so only with their explicit and prior consent.

We may allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on). Where this information is received by us, we will use this information to further personalise your experience with rosamundmuir.com

We place an open Pixel in our email marketing campaigns - an invisible graphic that lets us know if you read the email. This helps us tailor future emails to you and provide you with a better service. To disable the open pixel, you can disable images in your emails, however this may mean that our emails don't look as good, you may not be able to see the content in emails, and/or future emails may be less relevant to you. You can also unsubscribe from our emails at any time by clicking the unsubscribe link in any email.

We use cookies, web beacons and similar technologies to collect information about the pages you view, the links you click and other actions you take on our Services, within our advertising or e-mail content.

Cookies are text files stored on your computer when you visit web pages.

To make full use of the online shopping and personalised features on rosamundmuir.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.